Q:What are the return policies?
A: We at Swiftdealz want our customers to enjoy a great shopping experience. Saying that, our team is responsible for selecting the best products to ensure a quality purchase.
As from our experience we know, that on some occasions we will not be able to fulfill all your expectations perfectly. Therefore we offer your service returns and refunds that will allow you to continue to enjoy shopping with us in the future.
Please note: As we are unable to send out products on our own initiative, unilateral product exchange is not possible.
Replacement is possible in case of an undelivered product due to shipment cancellations, after getting in touch with our customer support.
Our customers have the right to return the product within seven days. This term will expire on the 30th day of the day from the receipt of the shipment by the customer.
Do not request returns and refunds after expiry of the given term above.
Do not request returns and refunds in Facebook chat or Instagram messages, emails havealways priority.
You can return a defective product or order:
In this case, the customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded for the total amount.
Q: What are the conditions to apply for a change or return?
Please also note that swiftdealz.com is not responsible for any return fees or returns that are lost or stolen while in transit.
Q:How to return?
A: Kindly follow the steps below:
Provide us with your order number and a brief statement explaining the reason for return.